Gravix Fashion
Returns & Exchanges
Shop With Confidence
We want you to love every purchase from Gravix Fashion. If something isn’t quite right, we’re here to help.
30-Day Hassle-Free Returns & Exchanges
We offer a 30-day hassle-free return and exchange policy on all unworn, unused items in their original condition and original packaging.
Items Eligible for Return or Exchange
Item must be unworn and unused.
Item must be in its original condition.
Original packaging must be included.
Return or exchange requests must be made within 30 days of receiving the order.
How Returns & Exchanges Work
Contact Us
Contact our customer support team and provide your order details.
Request Approval
Our team will review your return or exchange request.
Send the Item
Securely return the item according to the instructions provided by our support team.
Return or Exchange Completed
Once the item is received and inspected, we will process your return or exchange.
Important Information
- Items that have been worn, used, damaged, or returned without original packaging may not be eligible.
- Shipping charges may not be refundable unless the item was damaged or incorrect.
- Exchanges are subject to product availability.
- Please contact us before sending any item back.
Need Help With a Return or Exchange?
Our support team is here to help you with your return or exchange request.